What is Digital Transformation?

What it is not is simply using ChatGPT, or randomly adding more cloud apps, or building a tech stack that is not connected, or implementing a confusing “dashboard” suite that is counter-productive. Digital transformation, when done right, can lead people, processes, and technologies into a growth mode that improves gross margin, expands revenue sources, and energizes team members. Take it from a global leader, Microsoft summarizes it very well HERE.