Dealing with the IRS in 2021 has become an epic challenge due to operational inefficiencies and processing backlogs never seen before. While the pandemic is the latest crisis affecting the agency, years of underfunding, personnel cuts, and outdated technology have brought taxpayers to a place that requires a workaround. View this YouTube video HERE to learn how to setup an online IRS account, so that you can access information and communicate about your personal or business tax needs. Out with the old, in with the new!